CUSTOMER SERVICE

CONTACT US

All questions, concerns, complaints, or suggestions about the online store may be addressed to the Customer Service department by any of the following means:
- Email: online@pedrodelhierro.com
- By post: Tendam Retail, S.A. Av. Llano Castellano 51, 28034 Madrid.
COUNTRY FREE PHONE NUMBER
AUSTRIA +43800123827
BULGARIA +3598002100229
CZECH REPUBLIC +42800114400
GERMANY +4908007747744
HUNGARY +3680106705
IRELAND +3531800710319
ITALY +39800719458
LUXEMBOURG +35280025286
NETHERLAND +318005544112
POLAND +48800707250
SLOVAKIA +421800863142
SLOVENIA +38680081278
SWITZERLAND +41800414243
UNITED KINGDOM +4408000211886
Claims Forms are also available for customers and consumers here.

The Customer Service department will provide you with a reference number and a written acknowledgement of receipt upon the submission of your claim. Tendam will address your concerns as swiftly as possible, and in all cases, within a period of one month.