CUSTOMER SERVICE CONTACT US All questions, concerns, complaints, or suggestions about the online store may be addressed to the Customer Service department by any of the following means: - Email: online@pedrodelhierro.com - By post: Tendam Retail, S.A. Av. Llano Castellano 51, 28034 Madrid. COUNTRY FREE PHONE NUMBER CUSTOMER SERVICE SCHEDULE AUSTRIA +43800123827 From Monday to Friday from 10 am to 8:30 pm and Saturdays from 10 am to 3 pm BELGIUM +3280031048 From Monday to Friday from 10 am to 8:30 pm and Saturdays from 10 am to 3 pm BULGARIA +3598002100229 From Monday to Friday from 11 am to 9:30 pm and Saturdays from 11 am to 4 pm CZECH REPUBLIC +42800114400 From Monday to Friday from 10 am to 8:30 pm and Saturdays from 10 am to 3 pm FRANCE +330805370947 From Monday to Friday from 10 am to 8:30 pm and Saturdays from 10 am to 3 pm GERMANY +4908007747744 From Monday to Friday from 10 am to 8:30 pm and Saturdays from 10 am to 3 pm HUNGARY +3680106705 From Monday to Friday from 10 am to 8:30 pm and Saturdays from 10 am to 3 pm IRELAND +3531800710319 From Monday to Friday from 9 am to 7:30 pm and Saturdays from 9 am to 2 pm ITALY +39800719458 From Monday to Friday from 10 am to 8:30 pm and Saturdays from 10 am to 3 pm LUXEMBOURG +35280025286 From Monday to Friday from 10 am to 8:30 pm and Saturdays from 10 am to 3 pm NETHERLAND +318005544112 From Monday to Friday from 10 am to 8:30 pm and Saturdays from 10 am to 3 pm POLAND +48800707250 From Monday to Friday from 10 am to 8:30 pm and Saturdays from 10 am to 3 pm SLOVAKIA +421800863142 From Monday to Friday from 10 am to 8:30 pm and Saturdays from 10 am to 3 pm SLOVENIA +38680081278 From Monday to Friday from 10 am to 8:30 pm and Saturdays from 10 am to 3 pm SWITZERLAND +41800414243 From Monday to Friday from 10 am to 8:30 pm and Saturdays from 10 am to 3 pm UNITED KINGDOM +4408000211886 From Monday to Friday from 9 am to 7:30 pm and Saturdays from 9 am to 2 pm Claims Forms are also available for customers and consumers here. The Customer Service department will provide you with a reference number and a written acknowledgement of receipt upon the submission of your claim. Tendam will address your concerns as swiftly as possible, and in all cases, within a period of one month.
